We listen to you the customer to explain your story and vision for the near, medium and long term future. We then co-design with you and/or your clients, reviewing your story and others to produce solutions that are geared toward simplicity and optimisation for your client's and organisational needs.
With you in a time of rapid change, disruption and system 'white-water', our wide-ranging use of design thinking can assist in optimising your vision, staff culture, client's expectations, strategic directions allowing replicable delivery systems to be measured and resulting in positive outomes.
Increasingly by listening and using design and customer stories from outside and within the health domain we learn from mistakes, assumptions and historical rhetoric to co-design and deliver innovative models of healthcare and business leadership which includes understanding who are our 'real' customers.
A little about what we do
We provide a bespoke service with expertise in the private, public, peak body and the Not for Profit sectors. We can provide assistance with start-up, re-orientation, market analysis, strategy, clinical and corporate governance, quality and safety, market analysis and optimisation and system performance.
We educate senior executives, middle management and clinicans on design thinking, co-design principles and translational research. Facilitation of small group, seminars and conferences. One on one or small group leadership mentoring and community group advocacy.
We deliver a co-design user centric service model that is hardwired through the organisation's strategies, leadership style and operations. We use evidence based practice and contemporary thinking to allow sustainable change management approach across your organisation which is outcome, clinically and financially focused.